Hellomybot Integration for call management and customer service

HelloMyBot integration

Introduction

Simplify the management of customer service calls by redirecting them to HelloMyBot.
Boost your agents' productivity by streamlining and optimising your support operations.
Provide high-quality customer service by efficiently handling all requests with callbots and voicebots.

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Installation

Need some help integrating Ringover with HelloMyBot?

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Introduction

Simplify the management of customer service calls by redirecting them to HelloMyBot.
Boost your agents' productivity by streamlining and optimising your support operations.
Provide high-quality customer service by efficiently handling all requests with callbots and voicebots.

Enhance your call management

Easily redirect incoming calls from your IVR to HelloMyBot and let conversational AI take care of the rest! Your customer service teams can then focus on high-value customer enquiries.

Ensure continuous customer satisfaction

Reduce call wait times by automating your responses with HelloMyBot's callbots and voicebots.

Convenient for helping your customer service team manage a high volume of calls while guaranteeing your clients 24/7 availability.

Installation

Need some help integrating Ringover with HelloMyBot?

Back to Ringover marketplace

Do you use HelloMyBot and want to integrate your phone system?

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HelloMyBot Integration FAQ

What is the Ringover x HelloMyBot telephony integration?
What are the benefits of this integration for my call center?
How do I configure integration between Ringover and HelloMyBot?
Can I customise interaction scenarios with the HelloMyBot x Ringover integration?
What do you need to use the integration between HelloMyBot and the Ringover?

What is the Ringover x HelloMyBot telephony integration?

Ringover's HelloMyBot telephony integration combines the power of Ringover's cloud telephony with HelloMyBot's automated conversational capabilities. Companies can thus improve their customer service by automating some of their telephone interactions with their customers.

What are the benefits of this integration for my call center?

Automation of repetitive tasks: the Ringover x HelloMyBot integration enables the AI to handle basic requests and transfers only complex calls to agents, optimising their time.
Implementation of 24/7 service: The integration enables customer service to be available even outside office hours by configuring its switchboard.
Improved customer satisfaction: Customers benefit from a rapid response and efficient redirection to a human contact when needed.

How do I configure integration between Ringover and HelloMyBot?

Configuration is carried out via the Ringover and HelloMyBot administration interfaces. You'll need to activate the integration from your Ringover dashboard, then follow the instructions for synchronising the two platforms, including setting up automatic call triggers from HelloMyBot.

Can I customise interaction scenarios with the HelloMyBot x Ringover integration?

Yes, the integration lets you create customised setups where HelloMyBot can handle certain types of interaction and transfer the call to the AI when necessary.

What do you need to use the integration between HelloMyBot and the Ringover?

You need an active Ringover administrator account and a HelloMyBot account with access to voice automation and chatbot functionalities.