Artificial Intelligence

Discover the latest news on AI and its business applications, especially how it can improve the operations of your call and contact centers.

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Latest articleArtificial Intelligence

Chatbot vs. Conversational AI

Klarissa Fitzpatrick January 20, 2025

A conversational chatbot is more than just a technological tool: it is a true assistant. How is it transforming customer relationships?

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The 10 Best AI Voice Chatbot to Automate Your Customer Relations
Klarissa Fitzpatrick January 17, 2025
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The Best 10 AI-based Chatbots in 2025
Klarissa Fitzpatrick January 16, 2025
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How Generative AI is revolutionising customer service
Klarissa Fitzpatrick November 12, 2024
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AI Trends 2025
Klarissa Fitzpatrick October 18, 2024
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Top 11 AI Call Transcription Tools
Klarissa Fitzpatrick October 16, 2024
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5 Ways and Benefits of Applying AI to Customer Experience
Klarissa Fitzpatrick October 8, 2024
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