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The complete solution for your organisation

It’s time to power up with Ringover

GBP £

EUR €

Monthly

Annual

Up to 27% discount

OUR SOLUTIONS
All our solutions
SMART
A friendly and flexible cloud phone system for your company’s everyday needs
£17£
/ User / month  excl. taxes £24£
Try it for free
  • Unlimited calls to 110 destinations
  • Local number from 43 countries
  • Mobile, web, and desktop applications
  • IVR and call forwarding
  • Call logs and recordings
  • Call and voicemail transcription and summary
  • Click-to-call
  • Video conference, instant messaging
  • Access to our API
See all features
BUSINESS
A 100% integrated cloud solution that empowers team management and support
£29£
/ User / month  excl. taxes £44£
Try it for free
All SMART features, plus:
  • Local number from 65 countries
  • Advanced IVR (smart routing, call groups, call queues…)
  • 2 integrations
  • Advanced analytics
  • Coaching (double listening, whispering…)
  • Text message campaigns
  • Access to our webhooks
See all features
ADVANCED
Advanced communication and productivity features to boost your business
£39£
/ User / month  excl. taxes £54£
Try it for free
All BUSINESS features, plus:
  • Call campaigns
  • Power Dialler
  • Call scripts
  • Voicemail drop
  • Local Presence Dialling
  • 3 integrations
  • Single Sign-On
See all features

Discover our add-ons

Omnichannel messaging

Omnichannel messaging

Productivity

25 / licence / month excl. taxes

Connect all your communication channels to Ringover and manage all your conversations in one place (Instagram, Facebook Messenger, WhatsApp*, emails, Google reviews…).
*Additional cost: 0.20 per conversation (for a 24h-period), for 3 users minimum.

SSO

SSO

Storage and security

2 / licence / month excl. taxes

Activate Single Sign-On to connect to all your tools, including Ringover. Available with Azure and SAML.

4.6/5 on Capterra

4.2/5 on Google

4.5/5 on Trustpilot

4.5/5 on G2

Compare our plans

Smart Business Advanced
Business telephony
1 local number per user
(1 number per company)
Adding additional phone numbersUp to two numbers per user for the SMART pack. Up to 20 numbers per user for the BUSINESS and ADVANCED packs.
See rates
European mobile numbers availableUp to one number per user, per country. Additional charges apply for each mobile number.
Unlimited calls to 110 destinationsNote: Unlimited calls are only valid for numbers located within the European Economic Area, EU, UK, Denmark, Norway and Sweden (excluding Switzerland).
Out-of-plan destinations
See rates
Call notifications
Smart diallerStart typing a number or name using your keyboard and automatically find matching contacts in your phonebook.
Mobile, web and desktop app
PortabilityOur team carries out the porting of international numbers. Once the portability is done, you can manage the numbers from your Dashboard.
See rates
Text messaging
Sending and receiving text messagesSend and receive text messages with your Ringover mobile number (European numbers provided by Ringover can only send text messages to phone numbers located in the same country as the Ringover number). Additional cost / SMS sent.
See rates
One-Way SMS (Text message notification)Send SMS using your brand name.
See rates
Inbound call management
Interactive Voice ResponseUse your keypad input options to route calls from your reception desk so that callers reach the services or employees they are looking for, or listen to a pre-recorded message giving them information (opening hours, FAQs, etc.).
Custom call hold / Ringover StudioRecord music and on-hold messages for your telephone reception with the Ringover online studio.
Random call distributionRandomly distribute your calls to ensure that your users receive the same volume of calls.
Pre-set call distributionDistribute your calls in a predefined order and prioritise some of your users to receive calls first.
Call transfer
Call forwarding to a colleague
Call forwarding to an external numberAn external number is a number not assigned by Ringover.
See rates
Call forwarding to a receptionist
History-based call routingRedirect your callers according to the call history of your agents: the one who has been the most often in communication with the caller, the one who has spent the most time in communication with the caller, the one who has received the least calls…
Smart RoutingUse Ringover webhooks to direct your calls as you wish, based on your data.
Call queuesLimited to 20 simultaneous calls for the BUSINESS pack.
Priority call queuesSet up queues for your VIP callers and create a tree structure for your calls according to their importance.
Custom call queuesLimit your queues in terms of duration and number of callers, and indicate in real time to your callers their position in the queue.
Call groupsDirect your incoming calls to predefined groups of users. Add-on
Customer code entry option in IVRAsk your customers to type in a code (e.g. customer number).
SurveysSet up a survey to be distributed at the end of the calls to analyse your customers satisfaction levels.
Call back buttonYour customers or prospects call you back on your direct line or IVR by clicking a button. Only available to a direct line for the SMART package.
Personal blocklistPrevent unwanted numbers from reaching you on your Ringover number.
General blocklistPrevent unwanted numbers from reaching any number in your company.
Productivity
Click-to-callClick on a number to call it without having to dial the phone number (available via Chrome, Firefox extensions… or some integrations).
Choice of outgoing phone numberIf you have 2 or more Ringover numbers, you can choose which one you want to use for outgoing calls.
In-call device switchingSimply switch devices during a call: transfer your conversations from your computer to your smartphone without the other person noticing.
Email notification of voicemails
Voicemail transcriptionReceive an email notification with the transcription of your voice message or find it directly in the Ringover Dashboard.
Task follow-upFind all your tasks to complete (call reminders, call campaigns to perform, etc.) in your WebApp.
After-Call WorkTake advantage of a dedicated time after ending a call to perform your necessary qualification actions.
Text message campaignsOnly in the following countries: France, Spain, Switzerland, Singapore (£0.04/SMS), Australia, United Kingdom (£0.03/SMS), Belgium (£0.07/SMS).
Call campaignsAssign contact lists to multiple employees and create your call campaigns to call continuously.
Power Dialler (Auto dialler)Import all numbers from a web page, and start your call campaign, without interruption. Up to a maximum of 300 contacts.
Call scriptsAdd scripts to your call campaigns and IVR.
Voicemail dropPre-record one or more voicemails and drop the one of your choice with a single click.
Local Presence DiallingYour outgoing number is automatically selected to be as close as possible to your correspondent’s location, from the numbers you have.
Speech-to-textDictate a phone number, a contact name or the content of an instant message instead of typing it.
Collaboration
Shared call, text message and video conference logsView your team’s call, SMS and video conference logs (available to Supervisor profiles).
Shared contact directoryUp to 2,000 contacts for the SMART pack and 25,000 contacts for the BUSINESS and ADVANCED packs.
Call tags and notesEasily find your calls using custom call tags and view notes taken during exchanges.
Video conference tagsFind your video conferences easily using personalised tags.
“Do not disturb” mode (Snooze)Activate the Snooze feature to avoid being disturbed and indicate the reason for your unavailability.
Custom tags and snooze
Instant messagingExchange with your colleagues via Ringover’s internal messaging system.
Video conferencing
Conference callEasily organise a conference call of at least 3 people. Additional cost of £4 per month.
Integrations
Native integrations available80+ CRM, business tools, storage tools… available. 2 integrations included for the BUSINESS pack and 3 integrations included for the ADVANCED pack.
Web extensions (Chrome, Firefox…)The Ringover extension allows you to call numbers from any web page with one click.
Access to our APIThe Ringover API allows you to retrieve information about your calls, contacts, users, IVR, etc. and integrate it directly into your business tools.
Access to Ringover SDKIntegrate the Ringover application directly into your business tool.
Access to our webhooksAllow your business tools to interact in real time with your telephony.
Analytics and monitoring
Access to call logs in real timeIn accordance with the GDPR, the call log history is accessible for 6 months for the SMART pack and 12 months for the BUSINESS and ADVANCED packs.
Call recordingDecide if you want to record all your calls or just some of them. GDPR compliant (history accessible for 6 months for the SMART pack and 12 months for the BUSINESS and ADVANCED packs).
Call transcriptionFor all recorded calls, a text transcription is made available in the Ringover dashboard and Web App.
Call summaryGenerate a summary of your call with one click, powered by AI.
AnalyticsDetailed analytics on calls, video conferences, SMS, call campaigns, tags, surveys and snooze. Basic Advanced Advanced
Analytics reports via emailReceive a daily, weekly, or monthly report of your call analytics by email.
Personal call analytics via the Web App
Real-time dashboard
Double listening (calls and video conferences)Discreetly listen in on a conversation by phone or video conference without anyone knowing.
In-call interventionOpenly join the call and interact with all parties.
Call whisperingTalk to your colleagues discreetly to advise them during their calls.
Private chat during video conferencingWrite a message to your colleagues without others seeing it to advise them during their video conferences.
Security and storage
SSO (Google, Microsoft, Apple, Facebook)
SSO (Azure, SAML) Add-on Add-on
Supervisor profilesCreate specific profiles for your supervisors.
Create configuration profileCreate specific user profile configurations according to the needs of each team.
Account permissions configurationThe account administrator can manage access to certain features according to the users.
Customer support
Onboarding portal
Help centre access
Email and phone support
Service-Level Agreement (SLA)
More features
Email signature with click-to-call linkGive your contacts the possibility to call you with a simple click.
Fax sending and receptionBenefit from an efficient solution for sending and receiving faxes via the Internet.

FAQs

  • Which offer should I choose?
  • How does the free trial work?
  • Can I use Ringover’s phone system in a small business?
  • How long will it take to set up my phone system with Ringover?
  • Is there unlimited calling?
  • Is Ringover GDPR compliant?
  • Can I keep my existing number?
  • My team uses a CRM, can I sync it with Ringover?
  • Who can I call with a VoIP number from Ringover?
  • Do I need to purchase new devices for my employees to use Ringover?

Which offer should I choose?

The SMART package offers all the classic business telephony features and allows you to provide a direct line to each of your employees. You also get a dashboard with essential statistics and a reception number for your switchboard. It’s the ideal offer for companies of all sizes, which wish to benefit from a complete business telephony solution, very simple to configure quickly.

The BUSINESS package has more advanced telephony features such as detailed statistics, two native integrations, a powerful IVR, and tools allowing you to supervise your teams and coach them in real time. This offer is perfectly suited to the creation or development of a high-performance call centre–for sales teams or customer support–without requiring any specific technical knowledge.

The ADVANCED package includes all the functionalities of the BUSINESS formula and allows you to benefit from three native integrations with your business tools. In addition, you will benefit from more advanced functions such as IVR with voice recognition and call campaigns, or even localised numbers. The localised numbers are thanks to our nearest number feature, which allows you to automatically switch to a telephone number with a code close to the number of your contact for a call. This offer is particularly suitable for companies with significant customer support needs and more complex large-scale prospecting requirements.

How does the free trial work?

You can test our SMART plan free of charge for 7 days. During the trial, you will have direct phone numbers for your employees as well as the main reception number and the possibility of setting up a cloud phone system.

The free trial allows up to a maximum of 3 users and includes 120 minutes in outbound calls. You can exceed these limits at any time and switch your free trial to a paid subscription.

Can I use Ringover’s phone system in a small business?

Yes, Ringover is an all-in-one-app that is very easy to use and manage. It is perfectly designed for small businesses to set up and use without unnecessary hassle or burden.

How long will it take to set up my phone system with Ringover?

With Ringover, it takes only a few minutes to properly configure your cloud phone system. Choosing your number and adding your employees is a 1-click process and with our user-friendly online studio, you can easily configure your voice messages and greetings in a few seconds. The phone setup is designed to be completed independently. No technical expertise or specialised support required.

Is there unlimited calling?

All inbound calls are free. Unlimited outbound calls are included in 75+ destinations such as the US, Europe and Asia. For specific outbound calling rates, see the price list here.

Is Ringover GDPR compliant?

Yes, we are fully compliant with GDPR and all data centres storing the data necessary for the provision of Ringover services are hosted and located in France, therefore no data is transferred out of the European Union or European economic area. For more information on GDPR please visit here.

Can I keep my existing number?

Yes, we can port over your landline, mobile numbers and most toll-free phone numbers. Porting fees are included in your contract.

My team uses a CRM, can I sync it with Ringover?

Of course, we’ve built native integration with 60 + popular CRMs eg…. You can even sync Ringover with your custom built CRM using our APIs and webhooks. Check out our developer resources here.

Who can I call with a VoIP number from Ringover?

Any telephone number whether landline, mobile or toll free. It’s just like using a sim card number…

Do I need to purchase new devices for my employees to use Ringover?

No, Ringover is 100% BYOD-friendly so it works on any smartphone, most desk phones, PC etc.

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