What is a cloud dialler?

A cloud dialler is a software-based calling system that automates the process of making outbound calls. It operates through cloud technology, eliminating the need for on-premises hardware and allowing for greater flexibility and scalability. Ringover’s cloud dialler enables businesses to reach more customers efficiently, improve agent productivity, and enhance overall call centre performance.

Increased Efficiency

Our cloud dialler significantly boosts agent productivity by automating the dialling process. It eliminates manual dialling, reduces idle time between calls, and ensures that agents are consistently connected with live prospects.

Increased Efficiency

Enhanced Customer Experience

With Ringover’s cloud dialler, you can provide a seamless customer experience. The system intelligently routes calls to the most appropriate agent, reducing wait times and improving first-contact resolution rates. Features like local presence dialler and personalised greetings help create a more engaging interaction with your customers.

Enhanced Customer Experience

Cost-Effective Solution

By eliminating the need for expensive hardware and reducing manual labor, Ringover’s solution offers a cost-effective alternative to traditional on-premises systems. Our scalable pricing model ensures you only pay for what you need, making it an ideal choice for businesses of all sizes.

Cost-Effective Solution

Advanced Analytics and Reporting

Gain valuable insights into your calling campaigns with our comprehensive analytics and reporting tools. Track key performance indicators, monitor agent performance, and optimise your strategies in real-time. These data-driven insights enable you to make informed decisions and continuously improve your outbound calling operations.

Advanced Analytics and Reporting

Seamless Integration

Ringover’s cloud dialler seamlessly integrates with popular CRM systems and business tools, ensuring a smooth workflow for your team. This integration allows for automatic data synchronisation, eliminating manual data entry and providing agents with instant access to customer information during calls.

Seamless Integration

See why staffing agencies love Ringover

The Big Search

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“The calling service is excellent, and the sales and customer support team are always ready to help!”

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talent.io

HR & Recruitment

“I can’t emphasise enough how much Ringover has helped with our development!”

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Student Pop

HR & Recruitment

“Integration with our CRM was an essential element in our choice of phone system solution.”

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Cloud Dialler FAQ

  • What is dialler on my phone?
  • How does cloud calling work?
  • What is the difference between a phone system and a dialler?
  • How can I get a cloud dialler?
  • How much does a cloud dialler cost?

What is dialler on my phone?

A dialler on your phone is the application used to make calls. In the context of cloud diallers, it refers to the software interface agents use to manage and conduct outbound calls through the business phone system.

How does cloud calling work?

Cloud calling uses internet-based technology to make and receive phone calls. It routes calls through cloud servers, allowing for greater flexibility, scalability, and feature-rich capabilities compared to traditional phone systems.

What is the difference between a phone system and a dialler?

A phone system is a comprehensive communication solution that includes various features for both inbound and outbound calls. A dialler, specifically a cloud dialler, is a specialised tool focused on automating and optimising outbound calling processes within a broader phone system.

How can I get a cloud dialler?

You can get a cloud dialler by subscribing to Ringover’s services. Our power dialler feature is an advanced cloud dialler solution that comes integrated with our comprehensive business phone system. Contact our sales team to learn more about how Ringover’s power dialler can benefit your business.

How much does a cloud dialler cost?

Ringover offers a cloud dialler starting at $54 per user/month, which includes access to a host of other advanced capabilities. You can find detailed pricing information here, or you can try Ringover’s cloud dialler for yourself with a free trial.

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