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Slack Phone Integration (VoIP / CTI)

Slack Integration

  • Watch video
  • Never miss a call again
  • Track your phone activity directly from Slack
  • Transform conversations into actionable insights
  • Keep track of text exchanges
  • Watch video
  • Never miss a call again
  • Track your phone activity directly from Slack
  • Transform conversations into actionable insights
  • Keep track of text exchanges

Introduction

  • Connect your phone system to your internal messaging
  • Never miss a call again with Slack notifications

Never miss a call again

With Slack, set notifications so that you can track call status (incoming, in progress, missed). In one click, call back a contact whose call you missed using the "Click-to-call" feature.

Track your phone activity directly from Slack

All calls, texts, voicemails, and recordings can automatically be sent by Slack. Remain aware of your teams’s phone activity in real time!

Transform conversations into actionable insights

Use Empower, Ringover’s conversational AI, to analyse, summarise, and gain insights from client and candidate conversations.

Elevate your team with data for personalised engagement at scale, seamlessly syncing insights into Slack.

Keep track of text exchanges

Be notified in Slack every time a text is sent or received to make sure you won’t miss any messages!

Do you use Slack and want to integrate your phone system?

Book a demo

Slack Integration FAQ

  • Can you connect to Slack by phone?
  • Can I Slack to a phone number?
  • How do I Connect Slack to my phone?
  • How do I integrate Ringover with Slack?

Can you connect to Slack by phone?

Yes, you can connect to Slack by phone by using Slack’s mobile app. To connect to Slack by phone, follow these simple steps:

  1. Find Slack in your app store.
  2. Install Slack.
  3. Open the app and enter your workspace URL.
  4. Enter your business email and password when prompted.
  5. You’ve now connected to Slack by phone!

Can I Slack to a phone number?

You can’t Slack directly to a phone number. If your contact has Slack installed on their phone, you will be able to send them a message.

To call via Slack, you’ll need a third-party integration with a VoIP service like Ringover. Once you’ve integrated the two software, you’ll be able to make and receive calls in the Slack interface. Not only can you manage phone calls, but your SMS and text messages too.

With Slack integrated with Ringover, you’ll have one centralised source for your professional communications. You’ll never miss a message or a call, and you’ll be able to easily track the history of customer interactions because everything is recorded in Slack.

How do I Connect Slack to my phone?

To connect Slack to your phone, you’ll need to use Slack’s mobile app. To connect Slack to your mobile device, follow these steps:

  1. Open the app store on your mobile device and find Slack.
  2. Top on “install”.
  3. Once the download is finished, open the app.
  4. Enter your workspace URL.
  5. Type in your business email and password.

Slack is now connected to your phone!

How do I integrate Ringover with Slack?

To integrate Slack with the VoIP service Ringover, you just need to follow these easy steps:

  1. Sign into your Ringover administrator account.
  2. Sign into your Slack administrator account.
  3. Go to Ringover’s integration page.
  4. Find Slack and click “activate”.
  5. Click “allow” to authorise the integration of the two software.
  6. The integration will be activated by default for team members with identical email addresses on Ringover and Slack.
  7. If you want to add users, click “Manage Users” in Slack.

The integration is now complete! You can now make and receive phone calls and text messages within your Slack interface.

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