Tribe CRM Phone Integration (VoIP / CTI)

Q: What is the Tribe x Ringover integration ?

The Tribe CRM Ringover integration connects your business phone system to your customer relationship management software. This connection synchronises call data and contacts with your CRM, making it easier to manage client interactions. Sales and support teams can place and receive calls directly from Tribe CRM while benefiting from an automatically enriched call history.

Q: Why combine Tribe and Ringover for customer relationship management ?

Integrating Tribe and Ringover allows you to centralise all phone communications within a single tool, improving team efficiency since all relevant client information is instantly available. Calls made or received via Ringover are recorded directly in Tribe, offering a complete trace of interactions. This integration helps optimise opportunity tracking and enhances client satisfaction surveys through more personalised interactions.

Q: What information is synchronised between Ringover and Tribe ?

The information synchronised between Ringover and Tribe CRM includes: Call history (number, duration, date, and time) Conversation recordings Text messages WhatsApp conversations Contact information

Tribe CRM Integration

Introduction

Boost your team’s efficiency by integrating Ringover with Tribe CRM.
Save time by making and receiving calls directly from Tribe CRM.
Improve customer management by centralising all your communications in one place.

Start your free trial Book a demo

Installation

Need some help integrating Ringover with Efficy Tribe CRM?

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Introduction

Boost your team’s efficiency by integrating Ringover with Tribe CRM.
Save time by making and receiving calls directly from Tribe CRM.
Improve customer management by centralising all your communications in one place.

One-click calling from Tribe CRM

Simplify your communications with the click-to-call feature, enabling your teams to make calls directly from Tribe CRM without manually dialling numbers.

Handle your calls more efficiently

Key contact information from Tribe CRM automatically appears in the Ringover Dialler, providing your teams with quick support and personalised customer service.

Centralise all your interaction history in one place

All your calls, SMS, whatsapp conversation and recordings are automatically logged in Tribe CRM, eliminating manual entry and making it easier to track complete customer interactions.

Synchronise your contact directories

With contact sync, all of your Tribe CRM data including your phone book are always up to date and ready!

Installation

Need some help integrating Ringover with Efficy Tribe CRM?

Back to Ringover marketplace

Do you use Efficy Tribe CRM and want to integrate your phone system?

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FAQ - Tribe x Ringover Phone Integration

What is the Tribe x Ringover integration ?
Why combine Tribe and Ringover for customer relationship management ?
How is customer relationship management organised with the Tribe - Ringover integration ?
What information is synchronised between Ringover and Tribe ?
Can calls be made from Tribe CRM ?
Can calls be received in Tribe CRM ?
How to integrate your telephony with Tribe CRM ?

What is the Tribe x Ringover integration ?

The Tribe CRM Ringover integration connects your business phone system to your customer relationship management software. This connection synchronises call data and contacts with your CRM, making it easier to manage client interactions. Sales and support teams can place and receive calls directly from Tribe CRM while benefiting from an automatically enriched call history.

Why combine Tribe and Ringover for customer relationship management ?

Integrating Tribe and Ringover allows you to centralise all phone communications within a single tool, improving team efficiency since all relevant client information is instantly available. Calls made or received via Ringover are recorded directly in Tribe, offering a complete trace of interactions. This integration helps optimise opportunity tracking and enhances client satisfaction surveys through more personalised interactions.

How is customer relationship management organised with the Tribe - Ringover integration ?

Thanks to this integration, CRM becomes more streamlined. You can track all phone interactions directly from Tribe CRM, including details such as call duration, WhatsApp conversations, text message, or call recordings.

Your sales team has a complete view of previous communications, enabling them to better understand customer needs and provide proactive support. Task automation, like call recording or updating customer records, saves time and reduces the risk of omissions or errors.

What information is synchronised between Ringover and Tribe ?

The information synchronised between Ringover and Tribe CRM includes:

Call history (number, duration, date, and time)
Conversation recordings
Text messages
WhatsApp conversations
Contact information

Can calls be made from Tribe CRM ?

Yes, you can make calls directly from Tribe CRM thanks to the Ringover integration. With a single click, you can initiate a call from a contact or lead’s profile. This saves time and eliminates the need to juggle multiple tools. Each call is automatically linked to the contact’s profile, making tracking and note-taking easier. It’s worth noting that Tribe CRM does not have native telephony features, which is why a CTI integration is beneficial.

Can calls be received in Tribe CRM ?

Absolutely! When you receive a call, the contact’s profile automatically opens in Tribe CRM, giving you instant context before answering. This feature allows you to immediately access the client’s or lead’s history and tailor your conversation based on previous interactions, significantly enhancing the quality of exchanges.

How to integrate your telephony with Tribe CRM ?

The integration of your Ringover telephony with Tribe CRM is simple and quick. You just need to activate the integration from your Ringover account and follow the connection steps with Tribe CRM. Once the integration is set up, you will be able to enjoy all of Ringover's features directly within Tribe. If you need assistance, our support team is available to guide you through the process.