Introduction
- Send SMS satisfaction surveys after a call and track your team’s performance.
- Simply collect customer reviews and continuously improve your service quality.
Send SMS surveys at the end of your calls
With Ringover’s integration with Diduenjoy, schedule an SMS survey to be sent after each call. With one click, your customer is redirected to your survey.
Configure criteria for sending your surveys
Very simply define the rules for sending your surveys (type of call (incoming, outgoing…), tags, waiting time, etc.).