Conversation intelligence Salesloft

Integrating Empower and Salesloft transforms your sales platform into an even more powerful sales tool by creating Salesloft conversation intelligence. Thanks to Empower’s conversation intelligence, you’ll benefit from advanced AI technology like sentiment analysis and features like automatic transcription, call summaries, and more.

Once you've got your integration set up, the transcriptions, summaries, and AI insights are easily accessible from the Salesloft interface. These resources support personalised interactions with customers and clients, and the automated actions give time back to you and your team.

This integration significantly simplifies your day-to-day thanks to artificial intelligence and automation. After each call, Empower automatically creates a summary and identifies the next actions. This information is then uploaded to and synchronised with Salesloft automatically.

Automation reduces the time spent on manual and repetitive post-call tasks, such as note-taking or updating data, allowing your teams to focus on sales development and developing strategic client relationships.

An Empower-Salesloft integration gives you direct access to essential data from your sales platform, such as:

• Automatic call summaries, providing a clear and quick overview of exchanges.
• Recommended next steps, to structure your follow-ups and sales actions.
• In-depth conversation analysis, including key insights such as sentiment analysis, so you can effectively address client needs and prospect objections.

These centralised insights allow you to better manage your interactions and optimise your sales processes.

Thanks to Empower's integration into Salesloft, your teams benefit from direct access to information and personalised metrics like the number of monologues, the proportion of speaking time, topics covered, and more. This data allows your sales team to identify areas of improvement, and adjusting their approach so they can close more deals successfully.

After each call, Empower analyses the audio of the conversation. Then:

• The call is transcribed and summarised to create a concise report.
• The next steps for client follow-up are automatically generated.
• All this data is synchronised with Salesloft as a real-time updates.

The integration leverages advanced tools such as:

• Automatic call transcription;
• Creation of summaries and next steps to structure your follow-ups;
• Sentiment analysis, which identifies the emotional state of your contacts and evaluates the quality of interactions.

All key data related to your prospects and clients, such as call transcriptions, summaries, and next steps, are accessible in a single click from Salesloft. With this information at your fingertips, it’s easier than ever to create a personalised and effective approach to every client.