Salesforce is a CRM tool that helps you manage all your contact information and automates communications. Once you've set up this CRM, you can reap the benefits of the Salesforce integrations available, creating a powerful technological resource.
Salesforce is renowned for its ability to manage and optimise customer relationships. However, one of the keys to maximising its potential is to take advantage of the integrations available for it.
From boosting customer management to automating processes and reinforcing business intelligence, Salesforce's integrations offer a wide range of benefits that can boost business growth and efficiency. Here's our compilation of the top 16 integrations that you can find on the market.
| Integration | Features | Benefits |
|---|---|---|
| Ringover | VoIP calls, omni-channel communications, analytics dashboard, automatic call logging, data synchronization. | Streamlines communications during the contracting process. |
| Dooly | Logistics and delivery platform, shipment tracking, inventory management, delivery scheduling. | Improves efficiency in logistics management, reduces shipping costs, provides real-time visibility of shipments. |
| ClearSlide | Interactive presentations, real-time collaboration, message activity tracking, content analysis. | Improves the efficacy of presentations, facilitates team collaboration, provides detailed information recipient interactions. |
| Google Workspace | Real-time communication, document collaboration, cloud storage, productivity tools. | Facilitates communication and collaboration between teams, boosts productivity, allows access to files from anywhere. |
| Slack | Instant messaging, creation of communication channels, integrations with other tools. | Streamlines internal communication, reduces dependence on e-mail, facilitates multidisciplinary collaboration. |
| Calendly | Appointment scheduling and booking, calendar integration, automated reminders. | Simplifies the process of scheduling meetings and appointments, avoids confusion and diary conflicts, saves time on coordinating calendars. |
| Monday.com | Project management, task tracking, team collaboration, reporting. | Enhances project organization and monitoring, increases transparency and collaboration among team members. |
| Hubspot | Customer relationship management (CRM), marketing automation, lead tracking, sales analytics. | Centralises customer information, helps automate the marketing process, provides analytics to improve sales efficacy. |
| MailChimp | Email campaign management, marketing automation, emailing list segmentation, reporting. | Facilitates the design and sending of email campaigns, enables audience segmentation, provides metrics to evaluate campaign performance. |
| Professional social network, talent search, lead generation, personal and business branding. | Expands the professional network, facilitates the search and recruitment of talent, improves the visibility of the company and its employees. | |
| DocuSign | Electronic signature of documents, contract management, workflow automation. | Streamlines the process of signing and sending documents, reinforces the security and legal validity of contracts, reduces the use of paper. |
| Dropbox | Cloud storage, file sharing, document collaboration, synchronization between devices. | Easy and secure access to files from anywhere, facilitates project collaboration, prevents data loss. |
| Connect Leader | Call and sales management, predictive dialler, sales metrics tracking. | Improves sales team efficiency, increases productivity, provides metrics to evaluate call performance. |
| ActiveCampaign | Marketing automation, lead management, personalised campaign creation, results analysis. | Simplifies marketing automation, improves customer segmentation, provides analytics to optimise campaigns. |
| Talkdesk | Call centre management, intelligent call routing, call quality analysis. | Improves customer services, streamlines call management, provides information to improve service quality. |
| Woopra | Tracking and analysis of user behavior, experience personalization, reporting. | Helps understand user behavior, improves experience personalization, generating reports to optimise website or app performance. |
These are just a few examples of the features and benefits of a Salesforce integration. However, it should be remembered that each tool has specific features that are more or less suited to different business needs. Let's take a closer look at these integrations.
Top 16 Salesforce integrations
1. Ringover
Ringover is an omnichannel communication platform that helps you manage all communications with your customers or prospects, offering features such as click to call, call recording, call history, to name just a few. In addition, Ringover also offers artificial intelligence technology, with tools such as Empower by Ringover, which can perform sentiment analysis as well as transcribe and translate conversations in real time.
Ringover can be integrated with customer relationship management tools, such as Salesforce, Pipedrive, Hubspot or Zoho etc.
Ringover Pricing
Ringover's prices range from £19 per user/month to the possibility of a much more personalised budget depending on your company's needs in terms of communication infrastructure.
Ringover trial2. Dooly
The "Dolly" CRM integration is an easy-to-use technology solution that allows sales teams to automatically capture and sync data from their daily interactions, such as phone calls and meetings, directly into the CRM, saving time and boosting the accuracy of sales records. In addition, Dooly makes it easy to take notes during interactions and offers features such as automatic task generation and follow-up updates, helping sales reps be more productive and stay organised.
The Dooly integration focuses on optimising sales processes and data management in the CRM. By integrating with the CRM, Dooly creates a more efficient workflow for sales teams, by eliminating the need to manually enter contact data and updates into the system. This helps to reduce errors and ensures that all of the relevant data is up-to-date and available for the team.
Dooly Pricing
Dooly offers three pricing options, ranging from $0 to $65/month per user. They also offer a free trial. The specific features included in each pricing option are detailed on
3. ClearSlide
The ClearSlide integration is a tool for storing, optimising, sharing, and analysing high- quality presentations online. ClearSlide took over the SlideRocket online interactive presentation service, which has allowed it to incorporate this feature into its sales communications platform.
With ClearSlide, sales teams can create, edit, and share presentations, and they also gain access to analytics, which means that they can assess the impact of presentations on customer interactions. This integration provides a comprehensive solution to improve the efficiency and efficacy of sales communications. The ClearSlide integration also gives user the ability to sync data with customer relationship management tools, such as Salesforce and Microsoft Dynamics.
ClearSlide Pricing
ClearSlide offers different pricing plans to suit users' various needs and budgets. Its plans start at prices as low as $8/user/month, although the actual cost can vary depending on the number of users and specific business requirements selected.
4. Google Workspace
Google Workspace is a suite of cloud-based productivity apps from Google, including tools such as Gmail, Google Drive, Google Docs, Google Sheets and Google Slides, among others. These apps are designed to enable efficient collaboration and seamless task management in small teams and large corporations alike.
When using Google Workspace, users can create, edit, and share documents in real time, which facilitates project collaboration and communication between team members. Plus, Google Workspace offers integrations for other popular apps and services, expanding on its features and increasing workflow efficiency for users.
Google Workspace Pricing
Google Workspace can be used through different plans, each one with different pricing options. The Business Starter plan is priced at $7.20 per user/month if paid monthly, or you can opt for a single annual payment of $72/user. The Business Standard plan is available at $14.40/user/month. For more advanced features, the Business Plus plan is recommended, which comes at a higher cost of $18/user/month on a one-year contract.
5. Slack
Slack offers the efficient integration of tools and services for seamless and effective collaboration. It also allows users to create message channels, so that they can organise communications by project, topic or team, making it easier to collaborate and find the right information.
Slack integrates with many other popular productivity tools and business services, including Google Drive, Trello, Zoom and Salesforce, among others. These integrations allow users to share files, make video calls, track tasks and access relevant information in one place, boosting team efficiency and productivity.
Slack Pricing
Slack offers different pricing plans to suit the needs of different teams. The platform also offers a free plan with basic features, including unlimited messaging and limited search options. Slack also proposes paid plans which include additional features. Slack's paid plans include between 1,000 and 5,000 workflow operations/month, depending on the selected plan.
6. Calendly
Calendly is an appointment scheduling tool that allows users to easily schedule meetings and events without the tedium of email exchanges. With Calendly's integration, users can sync their personal calendar and efficiently share their available schedules with colleagues, clients, and business partners.
By offering participants a choice of available dates and times to schedule a meeting, Calendly eliminates the need for back-and-forth emails or phone calls to coordinate schedules, in turn hugely simplifying the scheduling process.
Calendly Pricing
Calendly offers different pricing plans to suit the needs of individual users, teams, and organizations. The most eye-catching offer is the free plan, giving users access to basic features, including unlimited appointment scheduling with a single appointment type, integration with Google Calendar and other digital calendars, email appointment reminders, and personalised booking links.
7. Monday.com
Monday.com is a project management and team collaboration tool that allows users to plan, track and manage tasks and projects. It is a flexible and customizable solution that adapts to different workflows and business needs. Monday.com also offers integrations with many popular apps and tools, allowing users to connect and sync data across different platforms and further simplify their workflow.
Monday.com Pricing
Monday.com offers different pricing plans which vary according to the number of users and features included. That said, in general, the plans can be categorised into the following groups: Basic, Standard, Pro, and Enterprise.
8. Hubspot
Hubspot is a comprehensive set of marketing, sales and customer service tools that integrate to provide a well-rounded customer experience in one place. It offers a wide range of features, such as tracking website visitor behavior, sending automatic emails, and automated sales workflows.
Hubspot Pricing
Pricing plans vary depending on users' specific needs and requirements. For the Marketing Hub, pricing starts at $50/month for the Starter plan and goes up to $3,200/month for the Enterprise plan. Sales Hub and Service Hub pricing starts at $50/month for the Starter plan, and can reach $1,200/month for the Enterprise plan.
9. MailChimp
Mailchimp is a widely used email marketing platform that allows users to create, send and track effective email campaigns. It offers features that help businesses manage mailing lists, personalise emails, create automations, carry out A/B testing, and analyse results. Mailchimp's integration allows users to easily connect their Mailchimp account with other apps and tools that they use regularly, such as e-commerce platforms, CRM, and content management systems.
MailChimp Pricing
Mailchimp offers four types of pricing plans: Free, Essential, Standard and Premium. The Free plan allows users to send up to 10,000 emails/month to up to 2,000 subscribers. The Essentials plan starts at $9.99/month and offers more features, such as automation and A/B testing. The Standard plan starts at $14.99/month and offers added features, including automation and A/B testing. The Standard plan starts at $14.99/month and offers advanced features such as retargeting, custom branding and advanced segmentation. Finally, the Premium plan is available for larger businesses with more complex or broader requirements.
10. LinkedIn
The LinkedIn integration allows businesses and professionals to leverage the options of the popular professional social media platform for their marketing and sales strategies. By integrating LinkedIn with other tools and platforms, users can access real-time data, identify leads, improve audience segmentation, and personalise marketing messages and content. The LinkedIn integration also makes it easier to post content, track metrics, and analyse results, so that users can make informed decisions and optimise their prospecting efforts on LinkedIn.
Linkedin Pricing
LinkedIn offers free and premium accounts. There are different types of Premium accounts, such as Recruiter, Sales, Business, and Job Seeker. The prices for LinkedIn Premium can vary depending on the type of account and the features it offers. For example, LinkedIn Premium Career, which is aimed at job seekers, costs €29.99/month or €239 per year, if paid annually.
11. DocuSign
DocuSign is a cloud-based platform that provides electronic signature, contract management and other digital transaction management services. DocuSign's integration allows users to create and send documents for electronic signature directly from a wide range of apps, such as Salesforce, Microsoft Office, Google Drive and other business software. With the DocuSign integration, businesses can streamline their document workflows, eliminate paper-based processes and increase overall efficiency. It's a best-in-class solution that offers seamless and secure document management.
DocuSign Pricing
According to the information I have found, DocuSign offers different pricing plans for electronic signature services. The pricing plans include:
- Standard plan: This plan is ideal for small- or medium-sized teams and costs $25 per user/month, or a $300 annual payment.
- Business Pro Plan: Designed to automate and optimise deals with advanced features, this plan costs $40 per user/month or $480 billed annually.
These pricing plans may vary according to region and specific user requirements.
12. Dropbox
Dropbox is a cloud storage and file-sharing platform that offers integration options with various apps and services. With this integration, users can easily access and share files stored in their Dropbox accounts directly from other apps. This integration enables seamless collaboration, as files can be shared with team members or clients, and any changes made to files are automatically synced and updated across all devices.
Dropbox also offers an API that allows developers to create custom integrations and automated workflows, further enhancing the functioning and versatility of the platform.
Dropbox Pricing
Dropbox offers different pricing plans for personal and business use. For personal use, the pricing plans include:
- Dropbox Plus
- Dropbox Professional
For business use, Dropbox offers the following plans:
- Dropbox Business Standard
- Dropbox Business Advanced
13. Connect Leader
ConnectLeader is a digital sales engagement tool that offers integration options with various CRM and sales enablement tools. With ConnectLeader's integration, sales teams can streamline their prospecting and acquisition efforts by integrating their CRM data and communication processes. This integration enables more effective lead management, as users can easily access and update customer information, track communications, and schedule follow-ups directly in their CRM system.
In addition, the click-to-call and power dialler features allow sales reps to make calls directly via their CRM platform, saving time and increasing their productivity. With this integration, sales teams get a complete solution that will streamline their sales processes and improve their overall efficiency and efficacy.
Connect Leader Pricing
Pricing for ConnectLeader services may vary depending on factors such as the specific features selected, the number of users, and the company's requirements.
14. ActiveCampaign
Active Campaign is a marketing automation and customer relationship management (CRM) platform that offers integration options with various apps and services. With ActiveCampaign's integration, users can easily sync their customer and prospect data from within their platform and streamline their marketing efforts. This integration allows for more personalised and targeted marketing campaigns, as businesses can leverage data to send personalised messages to their customers and prospects.
ActiveCampaign Pricing
ActiveCampaign offers different pricing plans that vary depending on the features and the number of contacts and users needed. The basic plan starts at €9/month but is capped at 500 subscribers. Higher-level plans are available for businesses with broader marketing needs, with prices starting at €29/month for individuals and small teams. For teams that want to experiment and optimise their marketing efforts, there is a professional plan starting at €149/month which includes additional features and a higher contact limit.
15. Talkdesk
Talkdesk is a cloud contact centre that helps businesses deliver modern customer services. The tool is based on artificial intelligence, which helps businesses deliver a modern customer experience, reduce costs, and improve operational efficiency.
With Talkdesk, businesses can interact with their customers anytime and anywhere, using any channel and any device. On top of this, the platform integrates seamlessly with key systems, such as Salesforce.
Talkdesk Pricing
Talkdesk pricing varies depending on the services and features selected. The platform offers different editions with different prices:
- CX Cloud Essentials: 5€ per user/month. This edition includes features such as Voice Interaction, Studio & Routing, and much more.
In addition to these basic prices, there may be additional costs based on the features you choose to use.
16. Woopra
Woopra is a customer behavior tracking and analytics platform, while Salesforce is a leading customer relationship management (CRM) platform. When you combine the two, thanks to Woopra's integration with Salesforce, businesses can leverage data from both platforms to gain a comprehensive and enriched view of their customers.
This translates into a more comprehensive and detailed view of customers, which can help businesses to make more informed decisions that will improve their customer experience and boost revenue.
Woopra pricing
Woopra offers different pricing plans, starting at €999/month. However, it's best to contact one of their sales representatives to get a better and more precise idea of their pricing, and to find the right option that will meet your business' requirements.
To wrap things up…
By using Salesforce integrations, businesses can enrich their capacities to manage and maintain strong customer relationships. For example, CRM integrations with the likes of HubSpot or Mailchimp can give sales and marketing teams the tools to have constant access to up-to-date customer information, create personalised campaigns, and track interactions in real time.
Continuing in this beneficial line of working, process automation integrations, such as Zapier or Workato, can help to save valuable time and reduce errors by synchronising data between different apps, and by automating tasks. Plus, business intelligence integrations, such as Tableau or Power BI, enable advanced analytics and visualizations of data in Salesforce, facilitating strategic decisions based on accurate and up-to-date information.
In short, Salesforce integrations give businesses the ability to optimise their operations and maximise their ROI by taking full advantage of the platform's features and its impressive potential. Start a free trial with Ringover and discover the power of CRM integrations for yourself and see how they can boost your revenues and hit your sales targets.
