Summary
Human resources departments are regularly faced with major challenges, such as recruiting and integrating talent, retaining employees and digitising certain processes.
In fact, according to a survey conducted by Mercer, 94% of HR managers are concerned about their organisation's ability to successfully complete this digital transformation.
This transition is not always easy, despite the multitude of SaaS HR available on the market. How do you find your way around? How do you choose your HRIS? Which is the best HR SaaS?
In this blog, we will explore the top 10 SaaS HR software available in the market today, their pros and cons, and their pricing plans to help you make an informed decision for your business.
Which is the best HR software?
Table: Top 10 SaaS HR software
| HR SaaS | Description | Price |
|---|---|---|
| 1. Ringover | Omnichannel communication platform with unlimited calling to 110+ destinations | Three plans are available, ranging in price from £19 per user/month to £49 per user/month |
| 2. BambooHR | A full-service HR platform to manage payroll, time-tracking, benefits, etc. | Price on request only |
| 3. Workday | A service that can manage HR, financials, and function as an ERP (enterprise resource planning) solution | Price on request only |
| 4. Namely | One platform for payroll, employee engagement, compliance, and more | Price on request only |
| 5. ADP Workforce Now | An HR SaaS to manage reports, payroll, time-tracking, etc. | Price on request only |
| 6. Zoho Recruit | A cloud-based HRMS that supports agile HR management | There are four plans listed, with a free option and priced plans beginning at £20 per user/month |
| 7. Gusto | Though primarily for payroll management, this software helps with the hiring process too | The prices listed online are only in US dollars, so you'll need to reach out for accurate information |
| 8. Paycor | Optimise talent acquisition, workforce and talent management, payroll, and more | Price on request only |
| 9. Bob | A front- and back-end software supports HR functions for the HR department and employees | Price on request only |
| 10. Paychex Flex | Manage anything related to payroll, including taxes, time tracking, and more. | Price on request only |
List: Top 10 SaaS HR software
1. Ringover
To centralise and optimise your communication with candidates and employees, turn to a VoIP provider like Ringover. This solution functions as an omnichannel contact centre, allowing you to personalise your outreach thanks to call logs, screen pops, and multiple communication channel options. This softphone allows you to reach contacts in one click thanks to click-to-call, and you'll always have the context you need thanks to various features including call history.
Integrating Ringover with your existing selection of business applications can be done in a snap–plus, Ringover has native integrations available with popular HR SaaS software like Bullhorn, Vincere, Zoho Recruit, and CRMs like Pipedrive, Hubspot, and Recruit CRM.
Ringover Pricing
Ringover has three plans available, which start at £19 per user/month and top out at £49 per user/month.
2. BambooHR
This software is known to have an intuitive interface, comprehensive HR features, and also gathers accolades for its employee self-service portal. However some users note that it lacks advanced customization options, especially in terms of its recruitment features.
BambooHR Pricing
The prices are only provided upon request.
3. Workday
A well-established solution, this is a large-scale software which can support many areas of the business–even beyond HR. While its HR service is known to be scalable and flexible for large organisations, the service can be prohibitively expensive and complex for small and medium businesses.
Workday Pricing
Customised pricing based on the number of users and modules required.
4. Namely
Made for small- and medium-sized businesses, Namely provides a user-friendly interface, customizable dashboards, and performance management features. There are also a few drawbacks, which include limited reporting capabilities and a lack of responsiveness from their customer support team.
Namely Pricing
Customised pricing based on the number of employees and modules required.
5. ADP Workforce Now
ADP is a legacy in HR, with the original company founded in 1949. The solutions it sells span a wide range of HR needs, but their Workforce Now product offers comprehensive HR and payroll features and regulatory compliance support. But once again, if your business is on the smaller side, it may be too expensive and complex to implement.
ADP Workforce Now Pricing
Customised pricing based on company requirements. Contact ADP for accurate pricing information.
6. Zoho Recruit
Zoho is mainly known as a CRM, but it also has multiple products to support HR needs, like Zoho People and Zoho Recruit. The pricing is relatively affordable, and it also offers customizable workflows. Just be careful if you know you'll need customer support, as their features can be confusing and the customer service lacking.
Zoho Recruit Pricing
There is a free option, then priced plans begin at £20 per user/month.
7. Gusto
For those who are struggling to get their payroll organised and optimised, Gusto offers a comprehensive SaaS that helps you get payroll under control. But this software might be best when integrated with ATS like Jobadder, Loxo, Bullhorn, or Avionté as it's definitely focused on payroll and benefits.
Gusto Pricing
The costs are only listed in US dollars, beginning at $40 per month, plus $6 per user/month. There is a second tier at $80 per month, with an additional fee of $12 per user/month.
8. Paycor
Unlike some of the other options on this list, Paycor is a human capital management (HCM) software which offers a large range of features related to talent acquisition and management, workforce management, benefits, and compliance. As you can imagine, this tool is less suited for small businesses with limited needs.
Paycor Pricing
There are plans outlined online, but you'll need to get in touch with their team for specific pricing information.
9. Bob
Created by parent company Hibob, Bob is a HCM platform that cultivates a friendly approach to HR. The software is especially known for its intuitive interface and its features to support employee engagement.
Bob Pricing
Bob's prices are on request only, so you'll need to discuss your needs with their team to get an accurate estimate.
10. Paychex Flex
Paychex Flex includes comprehensive HR and payroll capabilities and is scalable for businesses of all sizes. Unfortunately, its pricing is known to be expensive and yet the software has very limited customization options.
Paychex Flex Pricing
No pricing information is listed online.
What is SaaS HR Software?
SaaS HR Software (Software As A Service) is an application hosted in the cloud and accessed through an internet connection. This application offers a range of features designed for human resources management.
What criteria should be considered when choosing the right SaaS HR software?
When searching for a SaaS solution for HR management, it is important to consider specific criteria in order to choose the ideal software.
As an HR specialist, you understand the importance of finding a solution that meets the current and future needs of your department and facilitates the management of HR processes. Here are some questions to ask yourself to make the right choice:
What features are needed?
During your search, make sure that the features of the software you are considering match the needs of your department, such as candidate management, performance and training management, leave tracking, and the number of supported users.
Is the solution easy to use?
Look for a SaaS HR solution with an intuitive, user-friendly interface and minimal bugs. This will save your team time and simplify the adoption of the software.
Is the SaaS HR solution customizable and flexible enough?
Every company, HR department, and project is unique. Therefore, it is important to choose a SaaS offering that is customizable and adaptable based on the specific needs of the HR department.
This includes customization of workflows, forms, reports, etc.
Can the solution be easily integrated with other business tools?
Your entire system can be affected, so make sure the chosen tool can be easily integrated.
Among the compatibility points to check are integration with the payroll system, recruitment tools, and the company's communication platform, like Ringover.
Such HR integrations greatly facilitate data sharing and eliminate repetitive manual tasks.
Is the solution sufficiently secure?
Information security is a major concern in the field of human resources, given the sensitive nature of the processed information.
Ensure that the SaaS provider you are considering provides all the necessary security guarantees, covering three dimensions of compliance:
- Legal compliance
- Regulatory compliance
- Contractual compliance
Don't forget about GDPR and other applicable regulations in your areas of operation, as well as practical aspects such as authentication or user-based permissions.
What about technical support and training from the provider?
It is important to verify that the SaaS provider is able to offer quality customer support and has a viable strategy in place to provide assistance in case of technical issues or questions.
Also, check if the provider offers training to help your HR team members grasp the solution and fully exploit its potential, enabling them to become operational quickly.
Integrate your communication system with your HR tool
To streamline your processes, integrating your communication system with your HR tools is a must.
Indeed, in addition to facilitating communication between teams, it centralises information for everyone and saves time on numerous tasks, especially in the talent acquisition process.
Depending on the solutions, you can benefit from features such as:
- Data synchronisation between your phone system and your HR SaaS
- Candidate profile integration
Conclusion
Selecting the right SaaS HR software for your business depends on various factors such as your organisation's size, specific HR needs, and budget. Consider the pros and cons mentioned above, along with your unique requirements, to make an informed decision. Remember to evaluate demo versions, request trials, and engage with vendor representatives to get a comprehensive understanding of each software's functionality and suitability for your organisation. Investing in the right SaaS HR software will undoubtedly streamline your HR processes, improve efficiency, and contribute to the overall success of your business.
SaaS HR Software FAQ
What does SaaS stand for in HR?
Software-as-a-service in human resources (also known as HR SaaS) is subscription-based software that can be accessed via the Internet. This type of solution provides the same functionalities as human resources management systems (HRMS) but with increased flexibility. That's because users can access the software from any Internet-connected device and you can change your plan depending on your needs and number of users.
What is the difference between SaaS and licensed HR software?
The main differences between SaaS and licensed software for HR lie in the deployment and management mode of the tool, as well as the payment method.
In the SaaS model, the software is usually hosted on external servers and accessed by users via the internet. In this case, the company pays a periodic subscription to use the tool. Updates and maintenance are taken care of by the SaaS software provider.
In the licensed model, the company acquires a perpetual licence for the software and can install it on its own servers and machines. However, in this case, the company is generally responsible for updating and maintaining the tool.
What are the essential features of a SaaS HR software?
An effective SaaS software for HR management should include a range of essential features and tools to optimise various HR processes. Here are the main ones:
- Employee information management features: a good HR software should be able to securely store documents related to employees, as they contain sensitive personal data.
- Leave and absence management to facilitate requests for leave, sick leave, telecommuting, and their tracking.
- Payroll management through the counting of hours worked and their integration into the company's payroll system.
- Tools to manage applications and recruitment: the idea is to optimise the recruitment process, from posting job offers to interviews and evaluation tests, to tracking applications.
- Features for training and skills development to create and schedule training programs, conduct evaluations, and track certifications.
- Modules for employee performance management, gathering feedback, and tracking the progress of each employee.
- Customizable dashboards and reports to track important HR KPIs and metrics for the team and the company.
- Communication and collaboration tools to facilitate exchanges within teams and ensure alignment. This can include a shared calendar or instant messaging, for example.
Why choose a SaaS solution for HR management (advantages)?
SaaS HR software offers several advantages for companies:
- Cost reduction: initial costs are lower than those of traditional solutions. Even small or medium-sized companies can benefit, especially as they are freed from maintenance and installation fees.
- Scalability: SaaS HR solutions are flexible and scalable. They can be customised according to the company's needs and as those needs evolve. Some common changes include storage space, number of users, adding certain features through add-ons, or dedicated IT support.
- Automated updates: SaaS providers include software updates and maintenance operations in their offers.
- Easy integration: The best SaaS solution providers generally offer a marketplace where HR teams can find integrations for their favourite business tools.
- Mobility: One of the main advantages of SaaS software is the increased mobility it offers to HR professionals. The software is accessible via the internet and does not require physical presence in the company's premises to be used.
