The 10 Best PhoneEasy Alternatives

Are you exploring PhoneEasy competitors? If you're seeking a simpler and more cost-effective cloud communication solution, here are the top 10 PhoneEasy alternatives.

Table: Best 10 PhoneEasy Alternatives

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What is PhoneEasy?

The PhoneEasy series encompasses a VoIP phone and a range of telephones crafted to prioritise simplicity, ease of use, and accessibility. While notable for their user-friendly interface, PhoneEasy has confusing pricing plans and there is no free trial available. As a result, there are other business phone systems which have a better client offer.

Why Do You Need a PhoneEasy Alternative?

Enjoy a Simpler Solution

If you're in the market for a phone that simplifies things more than the PhoneEasy softphone, consider alternatives geared towards minimalism and user-friendliness. Ringover requires no other hardware than an Internet-connected device, and provides a wide range of IP telephony features like customer service or sales analytics, click-to-call, power dialler, call logging, call recording, and more.

Save With a More Affordable Option

Choosing a PhoneEasy alternative could also mean significant savings. Ringover offers multiple pricing plans to serve various budgets and business sizes. With plans starting at just £19 per user/month, Ringover sets you up immediately with unlimited calls to over 110 destinations. You can then access even more integrations and powerful VoIP software features in two other plans.

Benefit from an Easy-to-Use VoIP Phone

VoIP technology brings several benefits, including reduced costs, enhanced flexibility, and access to advanced features. For instance, cloud-based VoIP services provide the ability to use a local phone number via nearest numbers, separate business from personal calls with a distinct business number, and enjoy functionalities such as call recording and auto-attendant, all without needing extra hardware. These services, including Ringover, are typically straightforward to set up and manage, offering a modern and cost-efficient solution.

Top 10 PhoneEasy Competitors (List)

1. Ringover
2. JustCall
3. Mitel
4. Dialpad
5. Vonage
6. Five9
7. CloudTalk
8. Nextiva
9. 8x8
10. 3CX

1. Ringover

Ringover is an advanced VoIP solution designed for businesses, particularly those with call centres and contact centres. It combines IP telephony, text messaging, internal chat, and video conferencing into a UCaaS platform. Ringover is especially favoured for its seamless integration with CRMs and productivity tools like Salesforce, HubSpot, and Zoho.

Ringover Advantages✅

• Seamless integration with over 80 CRMs and business tools.
• Integration available with conversation intelligence software Empower by Ringover.
• Unlimited calls to over 110 countries.

2. JustCall

JustCall is a cloud VoIP phone tailored for sales and customer support teams. It offers features like call automation, SMS, and CRM integrations, making it a solid solution for businesses aiming to streamline communication.

JustCall Advantages✅

• Strong integration capabilities.
• Offers both voice and SMS communication channels.
• Easy-to-use interface for teams with minimal technical expertise.

JustCall Disadvantages❌

• Call quality can occasionally dip, depending on the user's network strength.
• Some users report that the SMS functionality lacks advanced automation options.

3. Mitel

Mitel is a well-established player in the telecommunications space, offering robust VoIP and unified communication solutions tailored for medium to large enterprises. With strong call management and collaboration tools, Mitel helps organisations manage their entire communication strategy from one platform.

Mitel Advantages✅

• Comprehensive feature set for larger enterprises, including contact center solutions.
• Scalable architecture suited for growing businesses.
• Robust call management features and uptime reliability.

Mitel Disadvantages❌

• More expensive compared to many smaller, cloud-based VoIP systems.
• Setup and maintenance can be more complex, especially for smaller businesses.

4. Dialpad

Dialpad is a modern VoIP service that leverages artificial intelligence tools to offer advanced features like voice recognition, real-time call transcriptions, and automated call summaries. Its AI-driven features make it popular for businesses focused on efficiency.

Dialpad Advantages✅

• AI-powered transcription and sentiment analysis improve communication insights.
• Easy integration with Google Workspace, Microsoft 365, and Slack.
• Strong mobile app for teams on the go.

Dialpad Disadvantages❌

• AI features may not be 100% accurate in noisy environments.
• Call quality may fluctuate in regions with weaker internet connections.

5. Vonage

Vonage offers a range of cloud-based communication services, from VoIP to unified communications, for small to large businesses. It provides customisable plans and robust integrations with CRM platforms, making it a flexible choice.

Vonage Advantages✅

• Flexible plans that cater to different business sizes.
• Comprehensive integrations with major CRMs and productivity tools.
• Offers both VoIP and traditional phone service options.

Vonage Disadvantages❌

• Customer support can be inconsistent, especially for lower-tier plans.
• The pricing structure can become complex with additional features.

6. Five9

Five9 is a cloud contact centre solution specifically designed for customer service and support teams. It offers powerful tools for inbound and outbound calling, as well as AI-based analytics to enhance customer interactions.

Five9 Advantages✅

• Built specifically for customer service with strong contact centre capabilities.
• Intelligent omnichannel communications and real-time analytics.
• AI and machine learning integration for better customer service insights.

Disadvantages❌

• Not ideal for smaller businesses due to its enterprise-level complexity.
• Pricing is higher compared to other cloud-based VoIP services focused on general business communication.

7. CloudTalk

CloudTalk is a VoIP service focused on providing phone systems for sales and customer service teams. It offers features like call recording, custom call queuing, and integrations with major CRMs, making it ideal for teams that need scalable communication tools.

CloudTalk Advantages✅

• Excellent integrations with popular CRMs like Pipedrive and HubSpot.
• Advanced features like call queuing, call recording, and international numbers.
• Easy-to-use interface with a low learning curve.

CloudTalk Disadvantages❌

• Can become costly with the addition of premium features.
• Limited reporting options compared to other competitors like Five9.

8. Nextiva

Nextiva offers a range of cloud-based communication tools for businesses of all sizes. Known for its reliability and comprehensive VoIP feature set, Nextiva is especially popular for businesses looking for a scalable communication platform.

Nextiva Advantages✅

• Highly reliable with strong call quality and 99.999% uptime.
• Unified communication platform offering voice, email, and CRM integrations.
• Flexible pricing that caters to businesses of all sizes.

Nextiva Disadvantages❌

• Customizable plans can become expensive as features are added.
• Advanced features can be overwhelming for small businesses or those with simple needs.

9. 8x8

8x8 is a cloud-based communication platform offering VoIP, video conferencing, chat, and call centre solutions. Known for its global reach, 8x8 is a great option for companies with international teams or clientele.

8x8 Advantages✅

• Global reach with calling to over 47 countries.
• Secure communications with strong encryption and compliance with major regulations.
• Offers a full suite of unified communications tools, including video and chat.

8x8 Disadvantages❌

• Pricing may be higher for smaller teams or businesses with simple requirements.
• The learning curve can be steep for new users due to its wide array of features.

10. 3CX

3CX is an on-premise or cloud-based phone system designed to provide unified communications solutions for businesses. It offers VoIP services, video conferencing, and integrations with CRM systems, making it versatile for various business needs.

3CX Advantages✅

• Flexible deployment options (cloud-based or on-premise).
• Cost-effective solution with affordable licensing options.
• Comprehensive communication tools, including VoIP, video, and chat.

3CX Disadvantages❌

• Requires technical expertise to set up and maintain, especially for the on-premise option.
• The user interface can feel dated compared to other modern VoIP solutions.

What Is the Best Alternative to PhoneEasy?

When considering alternatives to PhoneEasy, especially for those who need more than just basic features, Ringover stands out as a compelling option. Here are the reasons why Ringover can be considered the best alternative:

Comprehensive Feature Set

Ringover offers a wide range of features that go beyond the capabilities of PhoneEasy. It includes advanced VoIP features such as customised caller greetings, easy-to-configure IVR, CRM integration, live call monitoring, and advanced call analytics. These features make it an excellent choice for both personal and business use, providing a robust communication solution that caters to various needs.

Scalability and Flexibility

Ringover is highly scalable and flexible. It does not have a limit on the number of users, making it suitable for both small and large teams. This scalability, combined with the ability to switch plans as your needs change, ensures that Ringover can grow with you without the need for frequent plan adjustments.

User-Friendly Interface

One of the key attractions of Ringover is its simple and intuitive interface. Setting up and using Ringover is designed to be easy, even for those with limited technical expertise. This user-friendly approach ensures that onboarding new users is seamless, and the interface is easy to navigate.

Cost-Effective

Ringover offers transparent and affordable pricing plans. Starting at £19 per month, Ringover provides unlimited calling to 110 international destinations, which is significantly more cost-effective than many other VoIP services. This pricing model makes Ringover a financially viable alternative to the PhoneEasy series.

Advanced Productivity Tools

Ringover includes a range of productivity tools that enhance communication and collaboration. Features like ring groups, call cascades, call routing, and the ability to switch devices during a call ensure that users can manage their communications efficiently. Additionally, Ringover's integration with popular CRM and helpdesk applications further enhances its utility.

Collaborative Tools

For those who need to collaborate with others, Ringover offers tools like video calls, screen sharing, and internal group messaging. These features ensure that teams can work together seamlessly, regardless of their physical location.

PhoneEasy Alternatives FAQ

How much does PhoneEasy cost?

Unfortunately, pricing is only listed in US dollars on the PhoneEasy website. For more accurate information, it would be best to get in touch with their sales team. But with that being said, the listed prices give an idea of the budget required for this service. The pricing for PhoneEasy services starts at $9.99 per month for the Starter plan, which includes one user.

For more comprehensive plans, such as those offered by similar services, you might see prices around $24.99 per month, which can include unlimited calling, texting, and additional features like unlimited departments.

Who are the main competitors of PhoneEasy?

The main competitors of PhoneEasy are:

1. Ringover
2. JustCall
3. Mitel
4. Dialpad
5. Vonage
6. Five9
7. CloudTalk
8. Nextiva
9. 8x8
10. 3CX