Introduction

• Use conversational artificial intelligence to transcribe, analyse and leverage discussions with your customers and prospects.
• Save time by minimising the need for manual tasks.
• Quickly assess the quality of your team’s speech.
• Easily access call content without spending hours listening in on conversations.

Free your team from manual tasks

Save time by automating post-call tasks with seamless synchronisation between Empower and Sugar CRM. With this integration, your CRM is automatically populated with summaries and next steps generated by Empower.

Extract insights from each conversation

Access your entire call history, including call summaries and upcoming actions, directly from Sugar CRM, to optimise your communication with prospects and customers. You’ll have all the information you need to effortlessly customise your speech.