With contact sync, all of your Extrabat data including your phone book are always up to date and ready!
During your Ringover calls, you can access your customer’s record in Extrabat in just a click of a button!
All the information you need, right in front of you.
The Extrabat Ringover integration allows you to link your business phone system with your CRM specialised for small businesses. This connection enables you to centralise both phone communications and customer data within a single tool.
Integrating Extrabat and Ringover provides you with a 360° view of your customer interactions. By centralising phone calls and the information from these exchanges within your CRM, you improve your team’s productivity. Each incoming or outgoing call is linked to the customer’s record in Extrabat, optimising sales tracking, increasing responsiveness, and delivering a smoother, more personalised experience for your clients.
Integrating Ringover with Extrabat is done in a few steps using a Webhook. From your Ringover interface, go to the Webhook section and activate the “Contact call” webhook. Next, enter the URL https://api.extrabat.com/v1/webhook/contact-event/ringover in the designated field, copy the key that appears on the screen, and share it with your Extrabat contact. If you encounter any issues, our support team is available to assist you through each step.
A CTI integration with Extrabat offers the following advantages:
