Copper Phone Integration (VoIP / CTI)

Q: How to add Ringover CTI integration to Copper CRM?

To integrate Ringover with Copper CRM, follow these steps: Log in to your Ringover administrator account. Log in to your Copper CRM administrator account. Go to the Ringover dashboard to enable the Copper CRM integration and allow access. Fill in your Copper CRM credentials and API key. Customise your integration settings. Then go to the Copper CRM settings under “Integrations”. Click on “Create an embedded app” and fill in the fields as described in the complete tutorial available on our dedicated support page.

Q: What are the benefits and features of the Copper-Ringover integration?

Integrating Ringover into Copper offers the following benefits: Save time and productivity with one-click calling. Retrieve the history of interactions between the company and the customer. A quality telephone reception made possible by the automatic retrieval of the contact’s file (CTI screen pop). A CRM that is always up to date thanks to automatic, real-time data synchronisation.

Copper Integration

Introduction

Make your salespeople’s work easier and save them time
Call your contacts in one click directly from your Copper interface thanks to the integrated dialler

The right information, right in front of you

When a contact calls, his file appears automatically: your sales reps only have to focus on their speech!

Increase the productivity of your teams

Your teams make their call in a single click without having to dial numbers manually, and directly from their Copper interface thanks to the integrated dialler. Optimise your teams’ time and multiply prospecting calls with ease!

Your call history all in one place!

All calls, texts, voicemail messages and recordings are automatically logged in the Ines CRM. Your sales reps will no longer waste time manually entering their notes and data.

Synchronise your contact directories

With contact sync, all of your Copper data including your phone book are always up to date and ready!

Transform conversations into actionable insights

Use Empower, Ringover’s conversational AI, to analyse, summarise, and gain insights from client and candidate conversations.

Elevate your team with data for personalised engagement at scale, seamlessly syncing insights into Copper.

Installation

How to integrate Copper with Ringover

Back to Ringover marketplace See Empower x Copper integration

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Copper Integration FAQ

Does Copper integrate telephony?
Does VoIP work with Copper?
How do I know if my phone software is compatible with Copper CRM?
How to add Ringover CTI integration to Copper CRM?
How to make a phone call with Copper CRM?
What are the benefits and features of the Copper-Ringover integration?
How much does Copper - Ringover telephone integration cost?
What is the best CTI integration for Copper CRM?
Which telephone systems are compatible with Copper CRM?

Does Copper integrate telephony?

Copper CRM offers customer relationship management for sales teams. It does not have native telephony functionality so it’s not possible to make calls directly from the platform.

However, it is possible to add calling functionality to Copper by integrating a third-party enterprise telephony solution.

Does VoIP work with Copper?

Yes, Copper CRM is compatible with certain VoIP software. Integrating Copper CRM with a VoIP service adds the missing telephony features to the CRM platform. They can be added through a CTI integration (Computer Telephony Integration) offered by the publisher of the telephone solution in question. However, not all telephone software is compatible with Copper.

How do I know if my phone software is compatible with Copper CRM?

To find out if your VoIP phone system is compatible with Copper CRM, visit its integrations marketplace. You can also contact the editor of the solution to find out if an integration is available or not.

How to add Ringover CTI integration to Copper CRM?

To integrate Ringover with Copper CRM, follow these steps:

Log in to your Ringover administrator account.
Log in to your Copper CRM administrator account.
Go to the Ringover dashboard to enable the Copper CRM integration and allow access.
Fill in your Copper CRM credentials and API key.
Customise your integration settings.
Then go to the Copper CRM settings under “Integrations”.
Click on “Create an embedded app” and fill in the fields as described in the complete tutorial available on our dedicated support page.

How to make a phone call with Copper CRM?

To make and receive calls from Copper CRM, you must first add a CTI integration. This integration is essential because Copper CRM does not have native telephony features. Among the best telephony solutions available is Ringover, which stands out for its ease of use and the advantages it offers.

Once Ringover is integrated with Copper, you will be able to make one-click calls using the “click-to-call” feature. This intuitive feature allows you to contact customers or suppliers simply by clicking on their phone number.

What are the benefits and features of the Copper-Ringover integration?

Integrating Ringover into Copper offers the following benefits:

Save time and productivity with one-click calling.
Retrieve the history of interactions between the company and the customer.
A quality telephone reception made possible by the automatic retrieval of the contact’s file (CTI screen pop).
A CRM that is always up to date thanks to automatic, real-time data synchronisation.

How much does Copper - Ringover telephone integration cost?

There are no additional costs if you want to integrate Ringover with your CRM software. Check the Ringover plans to find out more about possible integrations.

What is the best CTI integration for Copper CRM?

Copper CRM is compatible with various cloud telephony solutions. However, there are a few, including Ringover, that stand out. Reliable and easy to integrate, Ringover is a telephony solution that enables you to offer a better experience to your customers and gain productivity on a daily basis. Its integration with Copper CRM enhances the software with features such as click-to-call, automatic customer file feedback, automatic synchronisation with the CRM, and a dialler to facilitate call transfer.

Which telephone systems are compatible with Copper CRM?

There are many compatible telephony solutions, but not all are created equal. Among the most relevant for a CRM like Copper are Ringover, Dialpad, and RingCentral. For a (non-exhaustive) list of telephony applications that can be integrated with Copper CRM, go to the “integrations” section of the site.