Top Call Quality Solutions for Staffing Agencies
Are you experiencing network instability, choppy audio, and subpar voice quality? Envision a seamless connection with candidates, free from interruptions. Ringover implements industry-leading codecs to ensure crystal-clear audio during all your professional calls.
4.5/5 on G2Book your demo today!
Why is Reliable Call Quality Essential for Staffing Firms?
Client Management
Ringover’s solution offers HD call quality, ensuring clear and professional communication with clients, enhancing the agency’s image and credibility. We also provide advanced call monitoring and analytics, allowing staffing firms to maintain quality control, identify areas for improvement, and ensure that client interactions consistently meet high standards.
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Candidate Experience
The candidate experience plays a vital role in your business success. Agencies that adopt a modern phone solution can provide a consistent experience, enhancing productivity within their organisation. Increase your agency’s workflow with a solution that seamlessly integrates with all major ATS and CRM platforms.
The Ringover solution facilitates seamless interactions with candidates, creating a positive experience that leads to higher satisfaction rates, increased referrals, and a competitive advantage in attracting top talent in the industry. Elevate the candidate experience with advanced features and functionalities tailored to optimise your staffing agency’s operations and deliver a strong return on investment.
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Operational Efficiency
Ringover’s system significantly reduces call disruptions and dropped calls, allowing staffing firms to communicate and coordinate effectively with clients, candidates, and team members. We offer proactive customer support tailored for staffing companies, featuring dedicated Customer Success Managers who are readily available to address inquiries or resolve issues promptly.
If your agency has a sustainability strategy, cloud telephony can significantly reduce your carbon footprint by eliminating the need for on-premises hardware and lowering energy consumption.
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Compliance
More than ever, compliance is critical. Ringover’s secure and compliant platform ensures all communication meets regulatory standards, protecting sensitive data exchanged during staffing conversations. Additionally, the system’s ability to handle high call volumes ensures that staffing agencies can manage multiple conversations simultaneously, improving productivity and responsiveness to the needs of clients and candidates.
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Top rated cloud telephony
4,5 on Capterra
4,5 on G2
4,6 on Appvizer
4,5 on Getapp
See why staffing agencies love Ringover
The Big Search
“The calling service is excellent, and the sales and customer support team are always ready to help!”
talent.io
“I can’t emphasise enough how much Ringover has helped with our development!”
Student Pop
“Integration with our CRM was an essential element in our choice of phone system solution.”
FAQs
- How to identify common call quality issues?
- How to measure call quality for VoIP?
- What call quality KPIs should you be tracking?
How to identify common call quality issues?
Common call quality issues can include network instability, which can result in communication latency, packet loss, and jitter. Other issues such as noise interference, echo, choppy audio, and dropped calls can also impact call quality.
How to measure call quality for VoIP?
Measuring call quality for VoIP involves tracking metrics such as packet loss, jitter, latency, and network stability. Utilising tools like speed tests to assess network speed and performance can help in evaluating and ensuring optimal call quality for VoIP services.
What call quality KPIs should you be tracking?
Key Performance Indicators (KPIs) for call quality may include call completion rates, call connection time, call drop rates, audio quality assessment, customer satisfaction ratings, and resolution time for call quality issues. By tracking these KPIs, organisations can gain insights into the overall quality of calls, identify areas for improvement, and enhance the customer experience.