A virtual phone number is one that isn’t associated with any physical phone, unlike a traditional phone number. Calls to virtual numbers are redirected to other phone numbers or VoIP applications on computers or mobile phones. Widely used by international companies, virtual numbers allow a phone system solution to easily be put in place from anywhere.
Why should you have one?
Easily obtain a phone number
Thanks to their ease of use and almost immediate activation, virtual numbers are the best way for companies to quickly obtain a specific type of number; to put phone support in place or equip colleagues in a target country, for example.
Give your callers a proper welcome
With the greeting features generally associated with the purchase of a virtual number, you can easily customise on-hold messages and announcements in the language of your choice.
Reinforce your local presence
The ability to activate local and landline numbers in most countries without having to sign up for a different telecom plan in each place your company operates allows you to emphasise your image on the local level while making significant savings.
Keep your work and private life separate
Using a virtual phone number dedicated to your profession rather than your personal one lets you maintain your work/life balance - even while using a single device!
With an international virtual number, you can easily deploy phone support in most countries: all you need to do is activate your number in a few clicks, then record a greeting in the necessary language(s) thanks to our online studio (more than 16 languages available). Then indicate which agents will receive calls according to timeframe or other rules thanks to smart routing. Once these steps are taken, you’re ready to start providing support by phone in the country of your choice!
Make sales calls more successful
Provide your sales reps with numbers for each region in which they generate leads, or mobile numbers to increase the yield of their sales call campaigns. Allow them to reach their target market with an easily identifiable landline or mobile number that corresponds to the relevant area and ensure that more of their calls are answered.
Carry out call tracking and marketing campaigns
Activate a virtual number for each of your campaigns (Google Ads, Facebook Display, LinkedIn, etc.) and use the call tracking dashboard to follow each campaign’s ROIs in terms of phone activity, such as how many calls the campaign generated, average call duration, etc.
Equip a virtual call centre
Virtual numbers are ideal for equipping teleworkers such as remote support or sales teams, making it possible to create a call centre with agents located all over the globe.
Virtual phone numbers available in more than 65 countries
Ringover gives you the means to activate international mobile or landline numbers in over 65 countries worldwide.
How much do virtual numbers cost through Ringover?
How do I obtain a virtual number?
How long do I have to wait to use my virtual number?
Is it possible to receive text messages with a virtual number?
Can I have a virtual phone number for free?
Unfortunately, there’s no such thing as a completely free virtual number. This is because virtual numbers are mainly available as part of packaged offers that include the features necessary for their use: VoIP application, call transfers, greetings, custom routing, etc.
How much do virtual numbers cost through Ringover?
Ringover’s offer includes virtual landline and mobile numbers for over 65 countries, VoIP call applications available via computer or mobile, unlimited calls to 60 destinations worldwide (Europe, United States, Asia, etc.), and more than 50 advanced phone system features starting from £17/month.
How do I obtain a virtual number?
All you have to do is go to your Ringover dashboard, select the country in which you want to activate a virtual number, and choose from the selection provided.
How long do I have to wait to use my virtual number?
Depending on the country, the number can either be activated immediately or require a few hours to become useable.
Is it possible to receive text messages with a virtual number?
Yes, you may send and receive text messages with your virtual number.
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